Who We Are
MirrorWeb is a fast-growing Manchester-born scale-up that also has headquarters in Austin, Texas. We have earned a global reputation for enabling financial firms to manage risk through cutting-edge data archiving and supervision solutions. We help organisations meet their compliance needs more efficiently than ever before.
Our platform captures, monitors and stores all digital communications—whether it’s emails, MS Teams conversations, iMessages, or anything else. This helps businesses comply with strict regulations and avoid costly fines like the $5 billion issued by the SEC in 2023.
Our mission is simple: to allow firms to communicate freely and confidently with the knowledge that all messages will be monitored and flagged in real-time if noncompliant. Having recently secured significant investment from a US growth equity firm, we’re ready for our next phase of rapid expansion, and are looking for the right people to slot in quickly and take us to the next level.
What’s it like in the Manchester office?
Here at MirrorWeb, whilst we’re a well esteemed and regarded solution for large corporate financial services business, this isn’t our defining feature. We are a tech company at our core; we thrive on innovation, collaboration and fun. Outside our to-do lists, we’re enthusiastic about coffee, ping pong, board games, 5-a-side, cinema trips, animal facts, who sits on top of the Myles leaderboard, and what each other is having for lunch. We are surrounded by too many tempting eateries to end any week with a clean conscience.
For a while we’ve felt like we’re building something special here, and that conviction is even stronger post-investment. It’s an exciting place to be with a strong and supportive team ethos. We don’t do Sunday Scaries, and we don’t believe that every pathway is linear. In fact, we’re big fans of squiggly line careers, where our team has space to grow in different directions as different opportunities emerge.
One non-negotiable for MirrorWeb is enthusiasm. If you’re going to stay home as often as possible and expect to just work through to-do lists dictated by your line manager, this is probably not the ideal opportunity for you. While following instructions is essential, we value a self-starter attitude, and would prefer for you to try new things and fail than to simply plod along.
We'll welcome you with open arms and do everything we can to help you hit the ground running.
The Role:
As a key part of the SRE team, you will be focusing on maintaining and improving the reliability of our services. This role involves hands-on technical work, contributing to automation, and supporting various infrastructure components.
- Maintain & Improve Services: Ensure our production platform runs smoothly.
- Monitoring Tools: Build tooling and maintain Grafana, Sentry, Prometheus, Cloudwatch, and PagerDuty.
- Linux Administration: Manage systems on Amazon Linux 2023.
- Automation: Use Bash, Python, and JavaScript.
- AWS Management: Handle Lambda, ECS Fargate, SQS, SNS, Aurora PostgreSQL & MySQL, S3, and Terraform.
- CI/CD: Seamlessly integrate workflows with Github Actions.
- Collaborate: Work closely with software engineering teams.
What You’ll Need:
- Technical Proficiency: Strong skills in AWS services and Infrastructure as Code (Terraform).
- Scripting Abilities: Proficiency in Bash, Python, and potentially JavaScript.
- Experience with CI/CD: Hands-on experience with CI/CD workflows using Github Actions.
- Problem-Solving Skills: Ability to troubleshoot and resolve production issues effectively.
- Collaboration Skills: Work well within a team and communicate effectively with various stakeholders.
- Continuous Improvement: Keen on enhancing existing processes and developing new ones to improve reliability and efficiency.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a fast-growing company with a dynamic team.
- Professional development opportunities.
Interested?
If this role sounds right for you, please apply here and we will be in touch!
