Problem

One of the UK’s largest global asset managers, overseeing billions in AUM, faced a series of challenges to remain compliant. They needed to archive all websites across the organization, covering 70+ countries along with a network of intermediaries and third-party brokers. Additionally, there was a need to archive webpages the moment they're published, ensuring digital content would be captured instantly to meet record-keeping requirements.

Limited Internal Resource

With content constantly being updated, changed or removed across their entire website estate, the firm struggled to capture accurate daily website records, opening them up to the risk of noncompliance.

Increased Compliance Costs

In an attempt to meet regulations, the firm employed staff to monitor and capture website records manually. Not only was this was a significant resource burden, but the records didn't meet compliance requirements.

Audit Readiness

The firm had no way of accessing records instantly. Evidencing what was published on their websites, and when, was key if an audit or investigation was required.

Solution

Using MirrorWeb’s archiving platform, this firm can now capture fully compliant records of their websites. Every daily web archive is captured based on geo-location or device and includes dynamic content such as personalization. Once archived, the records can be replayed, searched, and filtered through at any time in the platform.

Result

Every website is captured, archived and replayable

The MirrorWeb platform now archives all of the websites across the organisation, amounting to over 100 websites that cover 70+ countries. Using our cloud technology, each individual archived file ensures data sovereignty and provides an immutable record of all digital communications.

Compliance confidence delivered

All website records are now held in a timestamped, source-proof format (known as an ISO28500, WARC file) and signed with a SHA1 digital signature to prove authenticity. Plus, with MirrorWeb's ISO 90001 and ISO27001 accreditations, the client has full assurances that their data is stored securely and efficiently.

Costs driven down & quality archives assured

Previously, the client had employed several people to monitor, screenshot and store their digital content to satisfy the regulatory requirements. The process was labour intensive, open to error and impossible to maintain due to the wealth of content published daily. Now with the MirrorWeb platform, the entire process is automated. With rapid support from MirrorWeb's in-house QA team, the firm was able to drive down resource costs across the business whilst ensuring regulatory requirements are met.

eDiscovery and legal operations are supported

With MirrorWeb, our customer now has the ability to create policies and groups that support existing e-Discovery operations - all through a fully searchable platform where they can control, export and interrogate data quickly and easily. Access can also easily be provided to third-parties such as regulators or intermediaries, ensuring they're in total control of their archives.

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“The MirrorWeb Platform gives us retrievable records that can be used in the event of a regulatory investigation or customer complaint. High fidelity web archives are key to proving we’re compliant.”

Digital Solutions Lead